These all hit things right on the head. The telecoms – at least in America – just do not seem to really understand their business model.
Or, more likely, they understand completely, as they control enough of the regulatory apparatus enough to make sure that they never really have to compete. That could explain why the US is so far behind much of the rest of the world in broadband communications.
We’d probably still be using the phone pictured above if they had their way.