by Sir.Christopher Of Baltimore
Feature: Ars reviews the Motorola Xoom
[Via Ars Technica]
Motorola’s Xoom tablet is the first device to ship with Android 3.0, codenamed Honeycomb, a highly anticipated new version of Google’s mobile operating system. Honeycomb introduces a sophisticated new user interface that was designed for the tablet form factor—a major step forward for Android. Motorola has matched Google’s software with a compelling piece of hardware that delivers great performance and reasonable battery life.
Although the Xoom has a lot to offer, the product feels very incomplete. A surprising number of promised hardware and software features are not functional at launch and will have to be enabled in future updates. The Xoom’s quality is also diminished by some of the early technical issues and limitations that we encountered in Honeycomb. Google’s nascent tablet software has a ton of potential, but it also has some feature gaps and rough edges that reflect its lack of maturity.
In this review, we will take a close look at the Xoom hardware, the Honeycomb user experience, and the Android platform’s potential as a tablet operating system.
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These quotes made me wonder about anyone buying an iPad wannabe for $800? Not too impressive, with quirky and missing features. Feels like a 0.9 release.
Although the Xoom has a lot to offer, the product feels very incomplete. A surprising number of promised hardware and software features are not functional at launch and will have to be enabled in future updates. The Xoom’s quality is also diminished by some of the early technical issues and limitations that we encountered in Honeycomb. Google’s nascent tablet software has a ton of potential, but it also has some feature gaps and rough edges that reflect its lack of maturity.
Here are some of the hardware limitations:
Although the Xoom was designed to support Verizon’s new 4G LTE network, support for this network is not enabled out of the box. Consumers will have to ship the device back to Motorola to have it fitted with the necessary components. The 4G hardware upgrade will be available at no cost, but will take 6 business days to complete.
It’s not clear yet exactly when Xoom buyers will be able to send in their Xoom to receive the upgrade, but Verizon says that it will be available “shortly” after the product’s launch. Reports suggest that “shortly” means within the next 90 days.
LTE isn’t the only hardware feature that’s not working right out of the box. The Xoom’s microSD card slot is also non-functional, due to software issues that are attributed to Honeycomb. Motorola says that the feature will be fixed soon in an over-the-air update. The Xoom’s much-touted support for Adobe Flash is also absent at launch and will similarly be delivered in an upcoming software update.
So, to bring it up to its full potential, you’ll have to send it back and wait for over a week to get it back. And Flash support, a big selling point, will be available sometime.
They ship a 0.9 product and hope people will wait for the 1.0 version.
More suport for a 0.9 version:
Although the Xoom performs well, its reliability leaves a lot to be desired. During a week of very heavy use, I had between 5 and 8 incidents of applications force-closing every day. The issue wasn’t isolated to third-party applications—Google’s own software crashed pretty regularly.
Hanging and force-quiting 5-8 times a day. What a handy device.
Some of the software has 0.9 issues:
Unfortunately, Motorola doesn’t bundle its own custom messaging application with the Xoom. Users will have to rely on Android’s own native e-mail client, which leaves a lot to be desired.
The conventional e-mail client in Honeycomb has a sophisticated new tablet-friendly user interface and a number of much-needed new features, but it still suffers from extremely poor protocol implementations and exhibits a number of long-standing bugs.
[...]
Motorola, HTC, and many other handset makers typically ship their own mail clients on Android phones so that users won’t have to suffer with the mediocrity of Google’s poor effort. Motorola’s mail client on the Droid X and Droid 2 is especially good and fills in a lot of the gaps, but it’s not available on the Xoom.
Their conclusion
The Xoom’s impressive hardware specifications and ambitious feature lineup are intriguing, but the product falls short of its full potential due to a general lack of completeness. It feels like it was rushed to market and delivered to consumers prematurely. The number of headline features that are simply absent at launch is emblematic of the device’s deficiencies.
There are several other idiosyncrasies of the tablet. Such as this:
It’s a bit less comfortable in portrait orientation. Due to the length, the way that the weight is distributed feels off when it’s held vertically. You can get a better balance if you hold it near the top rather than near the keyboard when you use it in portrait, but it’s still not great. The taper also makes it feel strange when held vertically.
The dimensions are excellent for video, but not particularly good for intensive reading. When I’m holding the Xoom in portrait orientation, I feel like only the top two-thirds of the screen are in clear focus for text readability and I have to re-angle it a bit when I start to get down to the bottom.
The relative awkwardness of using portrait mode on the Xoom isn’t a huge issue, because most of the Honeycomb software seems to favor landscape orientation. One issue that’s worth noting, however, is that a lot of the existing Android phone applications are designed to be used in portrait orientation. Until more third-party developers start making native Android tablet software, Xoom users will end up having to use portrait orientation more often than they might like.
So, it’s best used in one orientation but most of the apps prefer the other one. NIce. But then reading is not what it is best at, apparently:
If you are an Android enthusiast and regard e-book reading as an important feature in a tablet, you might be better off getting a Nook Color and modifying it to run additional software. I personally prefer the Nook Color over the Xoom for reading novels and working through my Google Reader feed.
Meanwhile for many apps, the iPad works well in both orientations, often altering its user interface depending on orientation. But then, Xoom does not have to worry about many tablet specific apps at the Marketplace:
The main landing page has a graphical featured application marquee at the top and shows a selection of top applications. It also provides convenient access to an assortment of applications that are designed specifically for tablets. Currently, there are only 16 applications in this section.
I’m sure they will have more than 16 eventually but this is a year after the uPad came out. It’d be nicer to have more at the launch. And yes, the Marketplace app only works in landscape orientation. The iPad App store reformats when the orientation is changed.
Having to rely on Google for the OS makes it a little hard for the hardware makers. They have to release with the OS that is available, not the one they would like:
In light of Google’s vocal enthusiasm for using the Web as an application platform, it’s a bit surprising that the company is so far behind Apple in supporting that vision on a mobile device. When I tested toolkits like JQuery Mobile and Sencha Touch on the Xoom, the gaps in the Honeycomb browser’s rendering engine were painfully apparent. Animated transitions stuttered and certain visual elements were not rendered correctly.



